Skip to main content

First-Time Purchase Offer

Updated yesterday

How to Claim and Use Your First-Time Purchase Offer

  1. Open Novig and sign up if you haven't already, or log in if you have signed up already.

  2. Apply the Offer: During the verification process, you will be prompted to enter an active promotion code. Enter the code, and after viewing the Terms and Conditions (displayed below the offer), continue to verify your identity.

  3. Use the Offer on Your First Purchase: After verifying your identity, go to the Purchase screen and select a discounted package of Novig Coins. If you don't see a discount applied yet, you may still be able to apply one, as long as you have not yet made your first purchase. Proceed to linking a payment method, and make the purchase. Ensure that your first purchase meets the minimum requirement to qualify for the promotion.

Frequently Asked Questions

Where do I see offer eligibility?

Promotional eligibility and specific qualifying purchases are located in the Terms of the offer, displayed in the sign-up process prior to applying. You must be 21+ years old and physically present in an eligible state where Novig operates. Exclusions and restrictions apply. The full Terms and Conditions for Novig can be found here. Additionally, your account must not be enrolled in a conflicting promotion to qualify for this offer.

Can I use my offer with other promotions?

No, participation in first-time customer offers precludes your participation in any other introductory Novig promotion, including the "Refer A Friend" promotion. For example, if you are enrolled in a referral bonus promotion, you may not be eligible for the first-time customer offer as these promotions often have different qualifying criteria.

Can I transfer my offer to someone else?

No, first-time customer offers are not transferable and cannot be substituted. The offer is tied to your verified account only.

Can I reuse my offer?

No, each first-time customer offer is single-use per user and per promotion period. Once used on a qualifying purchase, the offer is no longer available. If you encounter issues, ensure that your account is not enrolled in a conflicting promotion and that you meet all eligibility criteria. Reinstalling the app or reattempting verification does not reset or reactivate the offer once it has been used.

Key Terms and Restrictions

Usage Limit: Each first-time customer offer can be used only once per user.

Eligibility Requirements: You must be at least 21 years old, physically present in an eligible state where Novig operates, have a verified Novig Account, apply an active promotion code, and link a payment method.

Geographic Restrictions: Void where prohibited by law. Available only in states where Novig operates.

Promotion Administration: Novig reserves the right to amend, suspend, or terminate offers at any time without prior notice. Novig may restrict participation for any reason, including based on trading patterns or history.

Article current as of March 1, 2026. Terms subject to change and should always be verified in-app before participating. If there is a conflict between this article and the official Terms and Conditions of a promotion, the Terms and Conditions of the promotion shall prevail.

Did this answer your question?