Managing your banking connections on Novig involves connecting supported bank accounts, resolving any integration issues, and, when necessary, disconnecting these accounts. This guide outlines the steps for handling these processes, using both Trustly and Aeropay as banking integration methods.
Disconnecting a Bank Account
If you’d like to disconnect your bank account from Novig, the steps will depend on the platform used for the connection:
For accounts connected via Trustly: Your account can be disconnected directly upon request. Just open up a Live Chat in the app, or contact our support team at [email protected].
For accounts connected via Aeropay: The disconnection process must be handled through Aeropay’s support team. You can contact them at Aeropay Support for assistance.