Follow these steps to complete a purchase using your credit or debit card:
Navigate to the Purchase tab in your Novig app
Select the Novig Coins and Cash package you want to buy
Tap the Standard pricing option (Standard pricing applies to credit and debit card purchases)
Select Credit or Debit Card as your payment method
Select Credit Card for manual entry
Provide the following information:
Card number (16 digits)
Expiration date (MM/YY)
CVV security code (3-4 digits on the back of your card)
Name on card
Billing address
Review the subtotal and total amount
Optionally check the box to save your card information for faster checkout next time
Tap Confirm Purchase to complete the transaction
Supported Card Types
Novig accepts the following credit and debit cards:
Visa
Mastercard
American Express
Discover
After Your Purchase
Once your card transaction is complete, you'll see a confirmation screen with:
The amount of Novig Coins added to your account
The bonus Novig Cash included with your purchase
The total cost charged to your card
Troubleshooting Declined Payments
If your credit or debit card purchase is declined:
Verify that your card has sufficient available credit or funds
Ensure your card information (number, expiration, CVV, billing address) is entered correctly
Try a smaller purchase amount first
Contact your card issuer to ensure they're not blocking the transaction
Some banks may flag sweepstakes platforms initially and require authorization
Try a different card if available- Ensure that your app is updated to the latest version and restart it to resolve potential technical glitches.
Be aware that card declines may occur due to security restrictions imposed by payment processors, which may take time to resolve.
Apple Pay transactions undergo the same security checks as other card payments, ensuring consistent processing standards.
Important Information
Payment method availability may vary based on your location and account status
All pricing is transparently displayed before completing your purchase
Credit and debit cards use Standard pricing, while Aeropay and stablecoins offer Discount pricing
All Apple Pay and card transactions are processed through Coinflow, ensuring secure and consistent payment experiences
Novig does not adjust pricing for Apple Pay or card purchases; users may explore alternative methods like AeroPay, Trustly, or stablecoins for potentially lower fees.