Skip to main content

Common Questions

Answers common questions about Novig Points: whether they can be spent or traded, why points may appear as pending, and how point expiry and monthly resets work.

Can I trade or spend Novig Points? No. Novig Points cannot be traded, transferred, or redeemed. They are used solely to determine your tier and associated rewards.

Why are my points showing as pending? Points from parlays are pending until the parlay settles. Points from "make" orders are pending until the order is filled. If a parlay or market pushes or voids, no points are awarded.

Do Novig Points expire? Novig Points themselves don't expire, but your monthly points total resets at 6AM ET on the first of each month, which determines your tier for that month. Intra-month rewards unlocked by reaching a new tier expire after 7 days.

Did this answer your question?