Version 2.0
Date: August 4, 2026
NOVIG RESPONSIBLE TRADING POLICY
Novig Inc. ("Novig," "we," "our," or "us") is fully committed to promoting responsible trading as a policy of customer care and social responsibility. We aim to provide the most transparent, engaging, and rewarding predictions exchange experience possible while taking appropriate measures to ensure trading is being conducted responsibly. We believe it is our responsibility to our customers to ensure that you enjoy your experience using our products and services while remaining fully aware of the potential risks associated with online trading. To ensure that you continue to enjoy safe and manageable activity, we fully support responsible trading and have put measures in place to assist traders who wish to control their activity, and we reserve the right to activate these measures unilaterally if, in our sole discretion, we consider them necessary.
KEEPING TRACK OF YOUR TRADING
Trading on a predictions exchange should be treated as a form of entertainment and market engagement. Here are some tips to help you maintain control of your trading activity:
Keep it disciplined. Trading on a predictions exchange is an engaging way to test your market knowledge, but it should be done in moderation and not to escape reality or as a sole means of generating income.
Don’t trade beyond your means. Set a budget for your trading activity and stick to it. Only deposit funds if you can afford to trade with them.
Keep track of your time. We’re happy you’re here and we hope that you continue to enjoy trading, but don’t let exchange activity consume too much of your time. Just like any market or entertainment platform, we exist to provide an engaging experience without disrupting your daily life.
Make use of our trading management tools:
If you need time away, you can take a break from trading at any time by following the steps in section 2.
If you think you may be placing trades too often, consider the self-assessment questions in section 3 below.
STAYING IN CONTROL
Novig is committed to promoting responsible trading and offers a range of options for users to set limits on their exchange activity. These controls are designed to help users manage their engagement with our platform in a healthy and balanced manner.
User Limits Functionality
You can elect to set the following trading limits for yourself:
Time Out (Suspend Account): Take a break for 1 day, 3 days, 7 days, 1 month, 3 months, or 6 months on the Novig App.
Deposit Limits: Set daily, weekly, or monthly deposit limits.
Order Limits: Set daily, weekly, or monthly limits on order sizes.
Permanent Account Closure: Close your account permanently by emailing [email protected].
Access an ecosystem-wide self-exclusion option across all participating Prediction Market platforms via SelfExclude
Setting Limits
To set a limit, sign into your account, navigate to the "Account" section, and select the "Trading Limits"option.
Users can input their desired limits in the respective fields provided under each category.
Alternatively, users can use the Live Chat function on the platform or email [email protected] to request the application of specific limits to their account.
Implementation and Communication
Once a limit-setting request is received, either through the app interface or via email, our team will process it promptly.
We will strive to apply the requested limits efficiently and will send a confirmation email once the limits are active.
It is important to note that these limits will not be effective until they have been fully implemented and confirmed by us.
If you notice that the limits are not in effect after receiving our confirmation, please contact us immediately for resolution.
Modification of Limits
Users can change or lower their set limits at any time by accessing the "Trading Limits" section in their account settings.
Any request to increase or revoke limits will follow a required cooling-off period, along with the process of implementation and confirmation detailed above.
User Responsibility
It is the user’s responsibility to adhere to the limits they have set.
In case of any difficulties in managing trading behaviors within these limits, users are encouraged to contact our support team for assistance and guidance.
Novig is dedicated to providing a safe and fair trading environment. These trading limit options are part of our ongoing commitment to responsible trading and the well-being of our community.
Permanent Account Closure
You may choose to close your account permanently at any time. If you wish to do so, use the live chat function on the platform or provide a written email request to Customer Support at [email protected].
We reserve the right to refuse or close a customer account in our sole discretion, but any existing open orders or contractual market obligations already established will be settled and honored accordingly.
Amending or Revoking Limits
When you contact us to increase or remove any deposit or trading limits you have set, the limitation change will take effect 24 hours after the submission or modification of the request to ensure a proper cooling-off period.
SELF-ASSESSMENT
If you think your or someone else’s trading activity is becoming problematic, consider the self-assessment questions below:
Do you often re-live past trades or constantly obsess over future market outcomes?
Do you hide or lie about the extent of your trading activity or losses?
Do you get very angry or frustrated when interrupted while placing trades or tracking markets?
Have you ever taken a break from trading and then traded excessively upon your return?
When upset or stressed, do you soothe yourself by placing trades or analyzing markets?
Do you find yourself executing trades in the early hours of the morning?
Do you constantly seek ways to trade when away from home or work?
Do you set strict loss or trade limits and then immediately break them?
Do you lose hours of sleep to track open positions or place late-night trades?
Have you called in sick, arrived late to work, or skipped responsibilities to execute trades?
Have you sworn off trading, closed an account, and later returned to open another?
Do you feel guilt, anxiety, or shame around your trading decisions?
Does trading contribute to arguments or strain in your personal relationships?
Has trading taken the place of hobbies, sports, or interests you used to enjoy?
Do you neglect deadlines, appointments, or duties because you are distracted by active trades?
Do you become defensive when friends or family suggest you might be trading too much?
Has the size or frequency of your trades increased significantly over time to chase the same excitement?
Do you cancel social events to stay home and trade?
Have you lost touch with friends and family due to time spent on the exchange?
Do you experience intense emotional highs and lows based on market outcomes?
The more questions you answer “yes” to, the more likely it is that you are experiencing difficulties managing your trading activity. To speak with someone who can offer guidance and support, please contact the Support Organization referred to in section 4.
SUPPORT ORGANIZATION
Should you wish to access help and support services for individuals affected by compulsive trading or behavior, we advise you to get in touch with local support and resources. We’ve compiled this list as a starting point for anyone who’s impacted by problem gambling. Find resources in your State or contact the National Problem Gambling Helpline™ (1-800-MY-RESET) to be connected with gambling resources in your state.
You can also visit SelfExclude to exclude across other participating exchanges.
Crisis Support
If you or someone you know is in crisis or experiencing thoughts of suicide, help is available 24/7:
National Suicide Prevention Lifeline: Call or text 988 (Available 24/7)
Online Support: Visit 988lifeline.org
Important: Please note that independent problem trading support organizations and third-party exclusion services are NOT in any way affiliated with Novig. They do NOT provide customer support, balance inquiries, or dispute resolution services for the Novig exchange. Should you wish to discuss any account-related matter or submit a complaint, please contact us directly via the live chat function on the platform or via email at [email protected].