If your Skrill account is not appearing as a payment method in Novig, the issue is likely related to verification errors, including mismatched personal information, unverified emails, or visibility settings. Follow the troubleshooting steps below to resolve this issue and ensure a smooth experience using Skrill as a payment option.
1. Verify Email and Name Details
Step 1: Match Emails on Both Accounts
Ensure the email address registered with your Skrill account matches the email associated with your Novig account.
If your Skrill email address is different, update it to match your Novig email. You can also add your Novig email as a secondary email on Skrill. Verified matching emails are necessary to link the two accounts successfully.
Step 2: Verify Skrill Email
Skrill emails must be verified to appear as a payment method on Novig. Unverified email addresses cannot complete the linkage.
Step 3: Correct Name Mismatches
Confirm that the full name on your Skrill profile exactly matches the name on your Novig account. Even minor discrepancies (e.g., "Rodriguez" vs. "Rodriquez") can lead to issues. Update your Skrill name via their profile settings or by contacting their support. Once updated, log out and log back into Novig. Your Skrill account should then appear.
2. Resolving Saved Payment Methods Visibility
If your Skrill account does not appear under "Saved Payment Methods" on Novig even after correcting errors, re-log into Novig to refresh the settings. This step can ensure that updates on Skrill details are synced with your Novig account.
3. Novig Limitations on Skrill’s Manual Verification
It's important to note that Novig cannot access or monitor Skrill's internal verification process. If your Skrill account is undergoing manual verification, Novig's system will not detect its status, nor will it block cash-out options. Any verification process-related delays must be resolved directly with Skrill.
Summary
To ensure your Skrill account appears as a payment method on Novig:
Verify and match email addresses across both accounts.
Ensure your Skrill email is verified.
Confirm name consistency between Skrill and Novig profiles.
Log out and back into Novig after updating details.
Understand that Novig cannot interface with Skrill's verification system.
By addressing these points, you can seamlessly use Skrill for payments and avoid potential issues.