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Using Coinflow for Stablecoin Payments

Learn how to use Coinflow to pay for Novig Coins with stablecoins, including step-by-step instructions, timing rules, and how to resolve common issues.

Coinflow is a secure on-chain checkout that lets you pay for Novig Coins packages using cryptocurrency. Currently, only stablecoins (USDC or USDT) are accepted. Coinflow generates a one-time wallet address for each purchase and credits your Novig balance as soon as the payment confirms on-chain.

What are stablecoins?

Stablecoins are cryptocurrencies pegged to a stable asset like the U.S. dollar, meaning 1 stablecoin is typically worth approximately $1. This makes them more predictable than other cryptocurrencies. To pay with stablecoins on Novig, you must have a crypto wallet. If you don't use crypto, this payment method won't be available to you.

How to complete a payment

  1. Select Crypto (Coinflow) at checkout.

  2. After confirming your purchase, select Transfer from anywhere, then choose a chain.

  3. Select your stablecoin (USDC or USDT).

  4. Copy the unique wallet address and exact amount displayed on screen.

  5. Send the full amount within 60 minutes β€” the address expires after 1 hour.

  6. Once your transfer confirms, your Novig balance updates automatically.

Timing and expiration

The wallet address is valid for 60 minutes. If you send funds after the address expires, Coinflow automatically returns the full amount to your originating wallet β€” no action required.

Common issues

Situation

What happens

What to do

Wrong amount or token sent

Coinflow pauses the transfer and requests a refund address in-app

Enter your refund address β€” Coinflow refunds automatically. If you don't see this prompt, contact Novig support with your transaction hash and refund address.

Funds sent to an old or incorrect address

Funds are stuck

Contact Novig support with your transaction hash and refund address.

Funds sent after 60 minutes

Session expired

Coinflow auto-returns the funds.

Tips for a smooth transaction

  • Always copy-paste the wallet address β€” never reuse an old one.

  • Double-check that you're sending the correct stablecoin on the correct network.

  • Save your transaction hash (TX ID) in case you need support.

Need help?

Start a chat in the Novig app, provide your transaction hash, and briefly describe the issue. Our team will assist or escalate to Coinflow if needed.

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